Effective Date: April 2025
Business Name: Ironspec Equipment
Legal Entity: Western Grand Enterprises Pty Ltd (ABN 88 626 002 159)
Registered Address: 124 Lennard Street, Herne Hill, WA 6056
Contact: admin@ironspecequipment.com.au
1. Overview
At Ironspec Equipment, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, forms, or communication channels.
2. Information We Collect
When you contact us, request a quote, or engage with our services online, we may collect personal details such as your name, email address, phone number, business name, job location, equipment required, hire dates, and region. We may also collect information on whether you’d like to be contacted via WhatsApp.
3. Use of Information
The information collected is used to provide you with equipment hire services, respond to enquiries, and send relevant updates or promotions. We may contact you by email, SMS, or WhatsApp, based on your preferences. We also use this data to improve our marketing efforts and customer experience.
4. Marketing and Communications
By submitting your details via our forms, you consent to receive communication from us regarding your enquiry, future promotions, or equipment availability. You can unsubscribe at any time by following the opt-out link in our messages or emailing us directly.
5. Data Storage and Security
All personal data is securely stored in our internal systems and managed through trusted third-party platforms, including Airtable, Mailchimp, WhatsApp Business, Google Analytics, and Make.com. We retain your information indefinitely unless you request its deletion.
6. Third-Party Services
To provide efficient services, we may use third-party tools for automation, communication, and analytics. These include Google Analytics, Meta Pixel, Mailchimp, Airtable, and Make.com. Your data is only used within these platforms for the purposes outlined in this policy.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. You may also withdraw consent to receive marketing messages at any time. To exercise these rights, contact us at admin@ironspecequipment.com.au.
8. Changes to This Policy
This policy may be updated from time to time. The latest version will always be available on our website at www.ironspecequipment.com.au.